Support

Technical support

This is the support page for GapSlice apps. Email the studio about a bug, an export that failed, a purchase, or an account. A person here reads it.

Write to us

Email support@gapslice.com and put the app name in the subject. We reply from Dover, Delaware · USA.

Include this if you can

  • The app name, and whether it is iPhone or iPad
  • The iOS version, from Settings, then General, then About
  • What you expected, and what happened instead
  • A screenshot, if the screen is the problem

Pick the app

TotoAI Video Translator icon

TotoAI Video Translator

Translate a video, generate subtitles, and put two languages on screen. Upload from the phone or paste a link.

WordCut: AI Video Captions icon

WordCut: AI Video Captions

AI captions for short videos. Speech becomes timed text, word by word, in a template you can export.

Bubble's Bedtime Story icon

Bubble's Bedtime Story

Bedtime stories with Bubble the bunny: personalized storybooks, soft illustrations, and narration for the end of the day.

Purchases

Subscriptions and in-app purchases are billed by Apple. Cancel a subscription in the App Store settings. Deleting the app does not cancel it. Refunds are requested from Apple. If a charge looks wrong because of a fault on our side, email support@gapslice.com and name the app.

Delete your data

You can ask us to delete personal data from an app or from this website. The request does not need an account, but it does need enough detail for us to find the right records.

Data deletion →